Paying attention is something we can control. It is actually an awareness skill, according to Deepak Chopra. According to him paying attention is a form of total engagement with the situation and lists four steps that are involved:
- Impartial observation – Look and listen with your
senses
- Analysis – Look and listen with your mind
- Feeling – Look and listen with your heart
- Meditation or Incubation – Look and listen with your
soul
Developing awareness on all four
levels strengthens your potential for success.
I can’t say that I look at this the
same way Dr Chopra does but these 4 steps still resonated with me and made
connections to what we talk about when we discuss situational awareness. It is as simple maybe as paying attention to
what is going on around us. Then without
really digging into the deeper meanings of his list, I discovered my own
meanings and connections. I guess that
is a part of who I naturally am. For me
it connects to the 4 temperaments inside us all like this.
Impartial observation - Look and
listen with your senses – Artisans/Improvisers are all about the details and using their senses
to be in the moment. Using this
temperament is about seeing things as they are, while feeling alive through
their five senses. Those with a
preference for the Artisan/Improviser temperament tend to be very observant to
their surroundings while recognizing people’s motives, making them very good
negotiators. Stress comes from being
forced into a narrowly specific way of operating, especially if they are not a
part of the solution and not given free rein to meet the standards in their own
manner.
Analysis - Look and listen with your
mind – is very much
at the root of the Rational’s/Theorist’s temperament style. Using this
temperament allows for precision and competence in everything they do. Their need for knowledge usually assures that
they are always looking for more information, but can get stressed if they feel
that they are not competent in the things they do for whatever reason. This is
even more of an issue if there are others around that see this happen or call
them out.
Feeling - Look and listen with your
heart – this is the
realm of the Idealist/Catalyst. These are the people persons. Decisions will
always include concern for the others on the team. Are they OK with the decision, are they a
part of the decision, are they going to be affected by the decision. The
idealist is a natural mediator or arbitrator, being able to see both sides of a
conflict with a natural empathy. It is
that same heart that drives the idealist to take on causes that match their own
values. Stress is significantly
increased when others could possibly be affected or harmed in some negative way
especially if it is because of the idealist’s decision.
Meditation - Look and listen with
your soul – a good
decision for a Guardian/Stabilizer can be said to follow this simple (common
sense) rule. If it is legal, moral and
ethical it is a good decision. This is more than a mantra, it is something that
is deep down at the core. Guardians seem
to be natural leaders and will typically work for the good of the group or
organization. Decisions however, often come without consulting with others
because they already know that they make good decisions using objective and
logical reasoning. Stability being their strength, in an organization they can
become stressed when change is introduced and the Guardian is not given a good
explanation why or it does not seem to meet the common sense rule. They can also be stressed when others on
their team do not follow what they know objectively to be right or rules are
broken or severely stretched.
This does
not mean that we have to act in one specific way. I talk all the time about the fact that we
are all of these temperaments. I can’t
emphasize this enough. We naturally
prefer some over the others and when we focus on our most natural or preferred
ways of doing things we can often overlook a better way if there is one. We
should work to be comfortable being uncomfortable. When we need to act a different way, a way
that may not be most natural for us, we should be able to get out of our own
comfort zone, or most comfortable temperament and switch to a more appropriate
way of handling the situation. What this means to leadership can be significant
as we look at why one person or another may not make what the leader feels is a
natural decision. Instead they don’t seem to recognize what others see as
obvious. Our natural tendencies may draw
our attention to decisions that only meet one or two of the four techniques for
paying attention and making good decisions.
What do
you think?